OE Shoulder Hiking Carrier for Kids & Toddlers - Adjustable Child Backpack with Sunshade & Detachable Storage Bag - Perfect for Outdoor Adventures, Hiking, Camping & Travel

I have been meaning to write a review for the Our Expedition baby carrier but I wanted to wait until we had a few adventures in. This photo is how excited my husband and baby were when I got it for his father's day gift. My baby was 11 months old at the time and fit snuggly at around 17lbs.Since having it for a couple months, we have used it on big trips to Sam's Club, taking packages to the post office, walking in a mall, and while walking in a big box store. ALWAYS, he thanks Our Expedition for being so comfortable, simple, and for giving us free hands!! It makes carting around a kid so easy with no stroller to drag around. People always compliment and are so impressed. And our kiddo is so content with a great view in a comfy spot that we don't have to worry as much for any outside danger.Quality: Very nice material. It's rugged and stitched well. The padding for shoulders and mesh for weather is awesome. The buckles snap cleanly and smoothly together. (There's even a whistle on one.) The zippers zip smoothly.Features of the carrier and backpack: Speaking of, I really like that the zippers have a bright color- easy to locate. All of the loops and hooks are so helpful. Some of the longer straps have a small band at the ends to roll up and neatly hold them so they're not flying around. The top front pocket (backpack) with the buckle is so genius. I can toss around a water bottle, kids toy, mirror, lotion- very quick access. There are two main compartments for the backpack. I haven't used the accomodations for using a water pouch/bladder (camelback) butI'm so excited that we can we when go on hikes!If I am nitpicking for impovements: the way the backpack rests behind the carrier when connected. The connection is very secure but it can sag with a gap between your back and the bag. Maybe some velcro/velcro straps around the poles on the bag to carrier? (Sorry, I'm not very creative.) Or add some reflective tape for night time safety. The instructions to extend the carrier for height are a little hard to visualize so definitely search on YouTube and watch their video on how to extend the carrier for taller people and making sure it is at a good height for the best comfort (if it's wrong, you'll feel more should pressure. If it's right, it's more evenly distributed to your back and hips. )Anyway, the fold for the carrier is so easy and keeps things thing compact when not in use. It reminds me of how you assemble a tent.Another cool compact item is the sunshade attachment, neatly hidden in the backrest. The straps to tighten whatever is in the water bottle side pockets are so handy- we keep a hand sanitizer bottle in one and it is locked in. There are just so many things we love about it. I could go on and on.Customer service: I was bummed when I tried to purchase one earlier this year but I signed up for a " contact when in stock list" on OE's site and bam, they let me know right away and I swooped in! This customer service is amazing. Trust me. It's worth the wait. Only a couple days ago did my husband realize the extra pieces to extend the carrier were missing- I know they came in the pocket but I was upset because I think I accidentally threw them out. He emailed OE to order the pieces and they're going to send it to us free. Wow y'all wow.You can feel so much care and genuine heart and mind went into this product. That's why it is so wonderful.I'm planning to buy more of these for my friends and family. Can't wait for another release.(Also, so sweet for the twin hats surprise. My family loves them.)May I suggest writing out "Our Expedition" when selling on Amazon I've heard some people have a bit harder time finding the carrier.Thank you for reading my novel. Now get on the list to know when they're available again!!!!